If you were injured in a road traffic accident that occurred on or after 31st May 2021, you will need to start a claim for compensation using OIC portal. This service is free and there will be no cost to you. It is unfortunate that you have been injured in an accident but once you select NRI Medical within the Official Injury Claims Portal as your Medical Reporting Organization, you will be in good hands. In the process of obtaining your medical report, our experienced team will be here to support you.
Offering Unconditional help:
If you’re unclear about the steps you must take to get a medical report, our step-by-step guide will help you. It explains what will at each stage and when it will happen. Please don’t hesitate to give us a quick call on 0330 355 6999 if you have any additional questions or are unsure about any part of the process.
Getting To Know Your Medical Appointment:
In this section, we provide all the details about your medical appointment; however, if it is just that you were unable to attend your appointment, please get in touch so we can reschedule. You can either give us a call on 0333 355 6999 or send us an email at info@nrimedical.co.uk
1- How and when we will contact you after receiving your instruction letter.
- Upon receiving your instruction letter via the OIC portal, one of our team members will contact you within 72 hours to book your medical appointment via the contact information you provided in your instruction letter.
- In addition to setting up appointments nearby your home, work or educational institution, COVID-19 now enables you to schedule some appointments via video conferencing which requires us to obtain the signed consent of yourself in advance.
- The average distance most claimants travel to their appointment is less than 15 miles.
- As a general rule, we’ll arrange your appointment within 20days of receiving your instruction, but if you’re busy and need to delay it, that’s fine. just let us know.
- we can assist you with any special requirements you may have regarding your medical appointment.
- it is possible to meet the demands of our clients for an expert of the same gender from our panel of experts if any claimant wishes to see an expert of the same gender
2- Things to consider prior to appointment.
- As it is important that the Medical Expert who writes your report is truly independent, if you know the Medical Expert or have seen them in the past, please tell us as soon as possible and refuse your appointment.
- Expert is committed to demonstrating that the right person was assessed, therefore, we advise you to bring your proof of ID along with you preferably photographic ID, Or may you prefer any of the following.
- Passport
- Driving Licence
- Birth Certificate
3- During meeting with experts:
- Medical Experts often have only one opportunity to collect all the information they need to complete your independent medical report during the appointment; for this reason, it would be helpful if you provided them with the following information, along with corresponding dates:
- Any previous accident details
- Time-off work due to previous accidents
- Medication and treatment following the previous accidents
- Injuries told to the expert during the examination will only be included in the medical report, hence, do not omit to mention any injury you have suffered from in the recent accident
- If you want, you can bring a companion to your appointment. The Medical Expert will however need to know the full name and relationship of the person accompanying you (unless they are a minor).
- Unless the injuries you sustained are complex, the appointment is likely to last for 20 minutes. The examination is completely based on the injuries which may require an expert to remove some of your top-cloths to examine your physical injuries and to ensure that information provided by you are accurately recorded, expert may use some form of gadgets to do so.
- It is to believe that medical experts will not give any medical treatment during or after examining the claimant so it is advised that the claimant must contact the GP or hospital in case of treatment is required by the claimant.
4- What happens once you have seen the expert:
- Once you have seen the medical expert, on the basis of information provided by you and his professional observation, he will prepare the medical report and submit it to us which will be uploaded to OIC portal after being seen and getting passed the clinical audit that will be conducted by one of our senior team members.
5- Ways through we can be contacted:
- NRI Medical has gone to great lengths to provide our clients with a variety of ways to contact us about their current case or for general inquiries, including the following.
- Via Email (info@nrimedical.co.uk)
- LiveChat (www.nrimedical.co.uk)
- Phone calls 0333 335 6999
- WhatsApp ( For urgent visual correspondence only) 0044-7770670554