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To ensure that we are the first choice of our clients, we ensure that we are FIRST for our clients i.e. Friendly, Informed, Responsive, Service-driven and Trustworthy

FIRST for Customers

We believe in being FIRST for our customers. We value all our customers as our customers are the reason that we exist in business and their satisfaction keeps us going. We believe in building a trust oriented relationship with our clients. We welcome feedback from all our clients as their feedback helps us to improve.

FIRST for Service

Our service distinguishes us from competitors in market. We prioritize the quality delivery of service and believe in going an extra mile in the provision of quality of service to our clients. We don’t just follow best practise, be believe in setting the benchmark practise. We believe that all those that are related to our services such as solicitors, injured parties, medical experts and insurers, are all receiving bespoke services from us.

FIRST for Staff

We have faith in our staff and we invest in their training and development. We believe that it is our staff which is our face before our customers. Therefore, in order to satisfy our customers, it is imperative that our staff is satisfied with us. We continuously provide them industry standard training and provide them with the development opportunities within our organization. Our processes are designed in such a manner that our staff becomes productive and we reward them accordingly. We also believe in supporting the community we operate in.

FIRST for IT

We place our reliance on employing latest technology with Nephos in the provision of service to increase our efficient. The utility of latest Nephos technology enables us to provide efficient services thereby satisfy our customers. The latest technology has also increased our productivity to deliver quality services to our clients.

FIRST for Partners

We also value our business partners who invest in our services to enable us to continue to serve you better. Their continuous involvement enables us to serve our clients in an exceptional manner. All our business partners possess high reputation in market and are renowned for their ethical stance. We value their advice and place them at the core of our business.

To know more about our services please do not hesitate to contact us via telephone on: 0161 27 77 830
and via email on: info@nrimedical.co.uk.